Privacy Policy

At Jolira Serenity Manor, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data whenever you interact with our store, whether shopping online or in person.

Information We Collect

To provide you with quality service, we may collect the following information:

Personal details such as your name, contact number, email address, and delivery address when you place an order.
Transaction details, such as payment method and purchase history.
Communications with our team, including inquiries and feedback.
Technical and browsing information when you visit our website, such as your device type, browser, and pages visited (collected anonymously).

How We Use Your Information

To process, fulfill, and deliver your orders accurately and efficiently.
To contact you about your order, confirm details, or provide customer support.
To improve our services, website, and product offerings based on your feedback and preferences.
To comply with legal obligations and protect our store’s rights and property.

How We Protect Your Data

We treat your privacy as a top priority. All personal information is securely stored and only accessible by authorized team members. We use appropriate physical, technical, and administrative measures to keep your data safe and prevent unauthorized access, disclosure, or alteration.

Sharing and Disclosure

Jolira Serenity Manor does not sell or share your personal information with third parties for marketing purposes. Your details may only be shared with trusted partners (such as delivery services or payment processors) strictly for fulfilling your order or as required by law.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyze usage patterns. Cookies are small files stored on your device and can be managed or disabled through your browser settings.

Your Rights & Choices

You may review, update, or request deletion of your personal information at any time by contacting us.
You can opt out of marketing communications by following the instructions in our emails or by reaching out directly.

Policy Updates

We may update this Privacy Policy from time to time to keep up with changes in our business or legal requirements. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about how your information is handled, please contact us at:
Email: info@joliramanor.com
Phone: +63 962 857 2772

Your trust means everything to us—thank you for choosing Jolira Serenity Manor.