Terms of Service

Welcome to Jolira Serenity Manor. By shopping with us, you agree to the following terms and conditions, designed to ensure a smooth and secure experience for every customer. We encourage you to review the information below and reach out if you have any questions.

Order Acceptance

• Orders are accepted subject to product availability and confirmation of payment.
• We reserve the right to cancel or decline any order at our discretion, with full communication and refund in such cases.
• Order details, including product quantities, colors, and delivery address, must be reviewed and confirmed by the customer before payment.

Pricing & Payment

• All prices are listed in Philippine Pesos (₱) and include applicable taxes unless otherwise stated.
• Accepted payment methods include GCash, bank transfer, or cash on delivery for eligible orders.
• Payment must be completed within 24 hours upon receipt of your payment link. Unpaid orders will be automatically cancelled to ensure efficient service for all customers.

Shipping & Delivery

• We deliver within Bacoor City and select nearby areas. Delivery timelines may vary based on product availability and your location.
• Our team will contact you to confirm the details and schedule delivery after your order is finalized.
• Delays caused by factors outside our control (such as weather or courier delays) will be communicated promptly.

Returns & Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

Customer Responsibilities

• Please provide accurate and complete information when placing your order.
• It is your responsibility to be available to receive your delivery at the agreed time and location.
• Review all order details before confirming and paying to help us eliminate errors and provide faster service.

Intellectual Property

All content, including text, images, and branding on this website, is the property of Jolira Serenity Manor. Unauthorized use or reproduction is strictly prohibited.

Policy Updates

Jolira Serenity Manor reserves the right to update these terms as necessary. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about these terms, our products, or your order, please contact us:
Email: info@joliramanor.com
Phone: +63 962 857 2772

Thank you for choosing Jolira Serenity Manor. Your satisfaction is our top priority.